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How to Integrate With FieldRoutes

Learn how to request your FieldRoutes API key and connect it to GlassHouse.

💡 What This Integration Is

The FieldRoutes integration allows you to securely pull client data from your FieldRoutes account into GlassHouse using a read-only API key.

This connection enables GlassHouse to sync customer records from FieldRoutes without modifying any data in your FieldRoutes account.

🎯 Why It Matters

Once connected, GlassHouse can sync customer records from FieldRoutes to support accurate outreach and market targeting — without requiring manual CSV uploads or ongoing maintenance.

This ensures:

  • Cleaner data

  • Fewer sync errors

  • More reliable targeting and automation

✅ Before You Begin

You will need:

  • A login to FieldRoutes

  • Admin permissions to submit a FieldRoutes support ticket

  • Access to GlassHouse with integration permissions

ℹ️ Note: FieldRoutes does not allow users to self-generate API keys. API access must be requested through their support team.

🛠️ How to Set Up the FieldRoutes Integration

Step 1 — Log into FieldRoutes

  1. Sign into your FieldRoutes account.

  2. From any screen, click the Knowledge Base tab in the bottom-right corner.

This opens the FieldRoutes support portal, where API access requests are submitted.

Step 2 — Submit a Ticket to Request Your API Key

  1. Click Submit Ticket in the top-right corner of the support portal.

  2. Fill in your business contact details.

  3. In your request, ask for access to the Free Read-Only API Access Key.

  4. For Workflow Request, enter: N/A

  5. For the final two dropdowns, select: Feature Request

  6. Submit the ticket.

🔐 FieldRoutes will email your API key once the request is approved. Approval timing may vary.

Step 3 — Confirm Your FieldRoutes API URL

Your FieldRoutes API URL follows this format:

 
https://YOURCOMPANY.pestroutes.com/api

Replace YOURCOMPANY with your FieldRoutes subdomain.

📌 Important: GlassHouse uses this API URL together with your API key to establish the FieldRoutes connection.If the URL is missing or incorrect, the integration will fail. If you experience issues and this information was not provided by your FieldRoutes representative, start troubleshooting here.

Step 4 — Add the API Key to GlassHouse

Once FieldRoutes provides your API key:

  1. Go to GlassHouse.

  2. Navigate to Settings → Integrations.

  3. Select FieldRoutes.

  4. Paste in the API key you received from FieldRoutes.

  5. Click Submit.

🎉 Your Integration Is Complete

Once the API key is added, GlassHouse will begin syncing eligible customer data from FieldRoutes using the read-only connection.

No additional setup is required.

⚠️ Troubleshooting

I don’t see the API key option in FieldRoutes

  • Confirm your account has permission to submit feature requests.

  • API access must be requested through a support ticket — it cannot be enabled directly in the UI.

My API key is not accepted in GlassHouse

  • Confirm you requested the Free Read-Only API tier.

  • Other API tiers are not supported and will fail validation.

  • Double-check that the full key was copied correctly.

🧠 Pro Tips

  • Only one API key is needed per FieldRoutes account.

  • Keep your API key stored securely — it provides access to customer data.

  • If your FieldRoutes subdomain changes, the API URL must be updated in GlassHouse.